Terms of service

Welcome to Tidy Tails. These Terms of Service apply to your use of our website and to any purchase you make from us. By visiting our store or placing an order, you agree to these terms.

Who can use this store

You must be at least 18 years old, or the age of majority where you live, to place an order. If you are younger, you may use the store only with the involvement of a parent or guardian.

Products and prices

We do our best to show our products, colors and descriptions accurately, but we cannot guarantee that your screen displays them exactly. Prices and product availability can change at any time without notice. We may limit or cancel quantities, and we may discontinue any product.

Pet safety

Our products are grooming and cleaning tools, not medical products. Always supervise your pet while using them, stop if your pet shows discomfort, and ask your veterinarian about any skin, coat or health concern.

Orders

When you place an order, you agree to provide current, complete and accurate purchase and account information. We reserve the right to refuse or cancel any order, for example if a product is out of stock, a price was listed in error, or we suspect fraud. If we cancel an order you have paid for, you will receive a full refund.

Payment

Payment is due at checkout. Payments are processed securely by third-party payment providers. We do not store your full card details.

Shipping and returns

Shipping and delivery are covered by our Shipping Policy. Returns and refunds are covered by our Return and Refund Policy. Both are part of these terms.

Errors and corrections

Occasionally the store may contain typos, inaccuracies or omissions about product descriptions, prices, promotions or availability. We reserve the right to correct any errors and to update information at any time, including after you have submitted an order.

Acceptable use

You agree not to use the store for any unlawful purpose, to interfere with its security or operation, to copy or resell its content without our permission, or to submit false information.

Intellectual property

The content on this site, including text, graphics, logos and images, belongs to Tidy Tails or its suppliers and may not be used without permission.

Disclaimer of warranties

The store and its products are provided as is and as available. To the fullest extent permitted by law, we make no warranties, express or implied, other than those stated in our policies.

Limitation of liability

To the fullest extent permitted by law, Tidy Tails will not be liable for any indirect, incidental, special or consequential damages arising from your use of the store or any product. Our total liability for any claim is limited to the amount you paid for the product involved.

Governing law

These terms are governed by the laws of the State of New York, United States.

Changes to these terms

We may update these Terms of Service from time to time. The current version is always posted on this page. Continuing to use the store after changes are posted means you accept the updated terms.